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Indian postal nightmare

January 10th, 2004  |  Published in Personal  |  21 Comments

My sis­ter called from the UK today say­ing she had received a packet I sent con­tain­ing some pho­tos, let­ters and doc­u­ments in a really sorry state. I had sent it about a week ago by reg­is­tered post from the Borivli post office. I was shocked when she said that from the state of the pack­age, it was obvi­ous that it had been opened and some­one had actu­ally rum­maged through its con­tent. The enve­lope had been torn out.

I used to hear about pack­ages sent by Indian post suf­fer­ing this fate, but I thought things would have improved by now. It’s per­haps no won­der that peo­ple pre­fer to send parcels by courier ser­vices, even at exor­bi­tant costs. I can’t imag­ine what they thought they would find inside it. It’s not only shock­ing, it’s more dis­ap­point­ing that these inci­dents con­tinue to hap­pen. All I know is that the next time I need to send a par­cel, I am def­i­nitely not using the Indian postal service.

Responses

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  1. Anand says:

    January 11th, 2004 at 12:11 am (#)

    Are you sure it is only Indian Post? It could.. if I can stretch it, be even MI6!

    Post 911, we can never be sure!

  2. vj says:

    January 11th, 2004 at 10:37 am (#)

    Hi…Even I had a sim­i­lar expe­ri­ence! But in my case, it was even more dra­matic! I sent a shirt and what does the per­son on the other end receive? An old edi­tion of Reader’s Digest! You can imag­ine my shock when the per­son called up and asked me whether my idea of a birth­day present was a joke!

  3. Suruj says:

    January 11th, 2004 at 4:37 pm (#)

    Sec­ond that. Sec­ond a track­suit from the UK to my bro, who’s in col­lege in India. All he got was an empty par­cel with stuff­ing in it !!

    BTW is your Red­iff­mail adress bro­ken ? Tried to send an email, but it bounced. Lemme know.

  4. Anon says:

    January 12th, 2004 at 12:06 pm (#)

    Agree with Anand. it may well be UK coun­ter­part of Indian Post respon­si­ble for that.

  5. Anita says:

    January 12th, 2004 at 11:59 pm (#)

    Anand: I’m pretty sure it’s Indian Post! I think MI6 have dif­fer­ent birds to kill ;) There was an instance when my par­ents had sent a sealed packet with a sweater, Assam tea, some knick knacks, let­ters to me when I was study­ing in Pune. Guess what? The pack­age arrived sealed and intact. But with­out the tea and the sweater. And it was even sealed back after they had taken out what they wanted! And this is within India. M16? I think not!!

    VJ: Now, that is shocking!

    Suruj: I can believe that after my expe­ri­ence with the postal ser­vice now! My mail­box is always full. Have cleared it since… Or you can try anitab­ora at vsnl dot net

  6. Pallavi says:

    January 13th, 2004 at 6:36 pm (#)

    I had a sim­i­lar expe­ri­ence when my aunt tried to send me some­thing from Ghy to Ban­ga­lore. The par­cel was opened, rum­maged and then one item was taken away and then it was stitched back and sent as if noth­ing hap­pened… one show item was flicked.. it was so disappointing…

    use the pri­vate com­pa­nies, like Fed EX or some­thing… its works out much bet­ter… I think !!

  7. Abhishek says:

    April 22nd, 2004 at 11:37 pm (#)

    I had a very sim­i­lar experience.I ordered a USB cable and sytlus for my hand­held and what do I get??

    A set of pho­tos from France!!

    If any of you has any info on how to tackle such a problem,please let me know..

  8. Dipti says:

    July 28th, 2004 at 3:11 am (#)

    As a B’day present, I had sent a dress from ger­many to my friend in Mum­bai. All she got was the packet with the paper pack­ag­ing. No dress inside. Some­how I can’t imag­ine a postal work­ers wife wear­ing them. My friend said there were some Indian cus­toms clearence sticker etc. put on top. So who steals the stuff? the cus­toms guys or the postal guys?

    But you know what’s funny? — They deliver the empty packet!! I mean, after steal­ing the stuff why not throw the packet in the garbage can why deliver the empty packet?

    Guess I’ll have to pay more and use Fed Ex next time.

  9. Nick says:

    March 4th, 2005 at 8:29 am (#)

    Tell me about it! I bought RS 6700 of rare and hard to find texts and books on the Sci­ence of Ayurveda and Yoga and got nada! I didn’t even get stuff­ing! Ha. The store that I bought it from ensured me that they ship by sea all the time to Canada with no com­plaints. Why did I beleive them? I knew that RS 300 for the deliv­ery of 20 or so texts was a good deal. I should have known. Fed/Ex $$ all the $$ way.

  10. Girish says:

    April 6th, 2005 at 4:09 am (#)

    I had sent the Cable for cam­era from Cal­i­for­nia to India. I enquired about the same in US Postal Ser­vice, but their track records says it has reached to India. But Its Indian side its not being deliev­ered. Really Indian postal ser­vice sucks.

    Is there any way that we can track in Indian side????

  11. ASHOK OBEROI says:

    April 26th, 2005 at 6:24 pm (#)

    i sent a reg­is­tered let­ter to CANADA on19/04/05 from thya­garaya nagar,CHANNAI. The details are

    fgn-AIR-RL A 6664.

    Please inform posi­tion of letter

  12. jeya says:

    January 18th, 2006 at 2:01 am (#)

    dear all,
    i am the mother of 6 year old son ‚he is in india,i am work­ing in US,on dec-7 i send some toys for my son as achrist­mas gift, global express is the one i selected,he is still wait­ing for that,i tracked and found it left US,the sad part lies on INDIAN POSTAL SERVICE,will he receive atleast some.
    Anx­ious mother

  13. murali says:

    May 4th, 2006 at 8:39 am (#)

    I sent a one cubic foot par­cel of 10 lbs con­tains Used Play Sta­tion 2 to India through USPS, it is more than 2 months they didn’t receive it. When I call USPS ask­ing sta­tus they are laugh­ing say­ing “That’s third world coun­tries” What a shame?

    When India became “Law less State”?

    Murali

  14. mona says:

    May 10th, 2006 at 7:49 pm (#)

    I sent a pack­age from Michi­gan to India weigh­ing 1lb which just had some fancy dec­o­ra­tive but­tons for children’s cloth­ing on April 3rd and it has not reached so far. USPS says it left form US and they have no con­trol over the pack­age. Looks like it went in to a big black hole or something.

    It is such a shame that Indian postal ser­vice peo­ple are so greedy and with­out morals that they swipe other people’s stuff and don’t account for it at all.

  15. alfredo says:

    September 3rd, 2006 at 3:53 am (#)

    so what are good com­pa­nies to send pack­ages from India to the US, i’m trav­el­ling to GOA and would like to send some things back to the USA, what else is there besides FedEx, thanks very much

  16. Thiyagarajan says:

    November 4th, 2008 at 9:52 pm (#)

    Indian postal ser­vice is a Joke.

    Once I send a lap­top from US to my Uncle. It never reached… Prob­a­bly the postal peo­ple pre­served it for their per­sonal use or sold it…

    The worst postal ser­vice in the world is Indian postal service…

  17. Saarthak says:

    November 13th, 2008 at 3:47 pm (#)

    When parcels are sent by Indian postal ser­vice by reg­is­tered post its con­tents are tem­pered & arti­cles removed & replaced by some other use­less items. can u inprove the work­ing more hon­estly & efficiently.

  18. S S says:

    May 14th, 2009 at 10:49 pm (#)

    my freind sent for me imported Art/sketching/painting mate­r­ial and greet­ing card as my birth­day gift from Viet­nam to my place,delhi. it’s one month now but still not reached. it’s a reg­is­tered post too . don’t know where is my birth­day gift sent by my sweet friend. she is in so much tears as her par­cel lost after reach­ing india. Indian postal ser­vice is a shame , really. they don’t care sen­ti­ments of people.

  19. hetya says:

    May 30th, 2009 at 11:22 am (#)

    i was sup­posed to receive a pack­age from den­ver USA
    after 15 long days i receive the pack­age and guess what the dress in it is miss­ing just stuffed paper thats all i get,i paid soo much for the dress and:(
    the peo­ple are blam­ing the cus­tom people

  20. neil says:

    May 4th, 2010 at 5:54 pm (#)

    i had a sim­i­lar expe­ri­ence. one of my frens sent me 10 t-shirts, bt i received only 6 t-shirts. staffs at post office didnt help me even to make a com­plaint. i dont trust indian postal ser­vice. for sure, i m nt goin to use thier ser­vice again.

  21. Jash says:

    August 16th, 2011 at 11:31 pm (#)

    I had a same expe­ri­ence I sent a o4 nos Poster Size Photo to UK in cylin­dri­cal sealed Packet ( write a address on both end of Cylin­der­cal pack) my uncle received empty packet ( half ) and weak after another empty part. I reg­is­ter a com­plain with http://www.indiapost.gov.in … Funny part .… after 6– 8 months I got final Reply My com­plain closed with REMARK USE STRONG pack­age for your arti­cles.…. & no fur­ther com­mu­ni­ca­tion on this regards.…

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This web­site is main­tained by Anita Bora. If you want to know more, there’s a detailed page here. You’re wel­come to leave a com­ment. For any other queries, you can get in touch with me on anitabora5 at red­iff­mail dot com. I started blog­ging way back in 2001 and this blog doc­u­ments my trav­els and tra­vails through the years.

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