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Living

Connected at last!

After sev­eral failed attempts at get­ting Air­tel (no ports), Sify (no con­nec­tiv­ity in my area), Hath­way (no response), I finally set­tled on Tata Wi-Max (VSNL) who got back to me very promptly say­ing they could give me a con­nec­tion. Sur­pris­ingly, the folks at TI were super effi­cient. Not only was my con­nec­tion okayed in a cou­ple of days, they were ready to install it a day after I had signed the dot­ted line. I wasn’t in town and had to wait for a while to do it.

They came over, installed an antenna on my roof and in about 15 min­utes I was con­nected and ready to go.

After sev­eral months tear­ing my hair out with a super slow Reliance Data card con­nec­tion : I get about 2 bars as sig­nal (out of 6) any­where in my house — this new con­nec­tion seems like a life chang­ing expe­ri­ence. Really.

Not only that, the Indi­com folks called a few times check­ing on my con­nec­tion, gave me tips on how to check the speed and mak­ing sure I wasn’t fac­ing any prob­lems. I am rather sur­prised since my ear­lier expe­ri­ence with Indi­com wasn’t alto­gether pleas­ant. They seem to have pulled up their socks lately and I’m hop­ing they’re as coop­er­a­tive and quick to solve my prob­lems when things don’t work.

As of now, I’m enjoy­ing my super fast con­nec­tion (okay it isn’t super fast, but believe me when you go through the data card : any­thing else is like a dream) and hop­ing that this lasts for a while!

Discussion

15 Responses to “Connected at last!”

  1. Nice to notice change of header image :)

    Posted by pamela - santanu | March 24, 2008, 1:01 pm
  2. Hmm.. just wait darling,

    Ever since i got this thing, i have been hav­ing lots of con­nec­tiv­ity issues. Their response was prompt ini­tially, then things started to get worse.. Any­way things have begun to sta­bi­lize off late.. Hope they get bet­ter.. fin­gers crossed :)

    Posted by Narayan | March 24, 2008, 1:25 pm
  3. thats cool! Its good to see a change in the way peo­ple do things. I had a sim­i­lar expe­ri­ence when we got BSNL Broad­band installed at my place. We got it up and run­ning in a day and that friendly guy calls us every 3-months or so even now to check our con­nec­tion and other issues! Now, of course, I believe it is way too tuff to get it. More often than not, you are wait­listed. I’m glad I had that expe­ri­ence. My bias about these guys wouldnt have ever changed otherwise :)

    Posted by Mridula | March 24, 2008, 9:36 pm
  4. i am very much sur­prised to hear that tata indicom’s ser­vice is good now.
    i hope it stays that way :)

    Posted by Shriram | March 24, 2008, 9:52 pm
  5. Air­tel has expanded its port facil­i­ties in Ban­ga­lore to accom­mo­date more con­nec­tions. Actu­ally now they are offer­ing lotsa new plans.

    Posted by bijoy | March 25, 2008, 12:40 am
  6. good to hear tht.

    And in my case I got BSNL cpn­nec­tion in just 3 weeks! lucky me :)

    Posted by Prashanth M | March 25, 2008, 9:10 am
  7. This means more fre­quent blog posts??!! :-)

    Posted by Sathish | March 26, 2008, 9:20 am
  8. it’s really difi­cult to work with any of data card or modem. i’ve reliance modem and it down­load data @1.3 to max 10kb/s. and in the case of tata’s ser­vice think it’s only a mat­ter of time because now they have very lim­ited customer.

    Posted by हर्षवर्धन | March 26, 2008, 10:21 am
  9. oh wow! wimax is alrdy out … huh? u shud be one of the pio­neers :) congratulations!

    i do have a tata indi­com wire­less con­nec­tion and was not very pleased with the ser­vice. but, nowa­days, its atleast haz­zle free

    Posted by sandeep | March 26, 2008, 2:35 pm
  10. i had same expe­ri­ence with MTNL broad­band con­nec­tion .After long suufer­ings i shifted to Air­tel .Its cool now !
    so, con­gar­tu­la­tions for a super fast con­nec­tion !
    HAPPY BLOGGING !!

    sandoftheeye.blogspot.com

    Posted by सुजाता | March 28, 2008, 8:08 am
  11. Wow!!! Wi-max.. Gr8 to hear that.

    Posted by Manasa | March 30, 2008, 1:32 pm
  12. @ pamela — san­tanu: thanks!

    @ Narayan: don’t burst my bub­ble just yet!

    @ Mridula: wow, such good ser­vice from BSNL?! they’re def­i­nitely cheaper too! i heard about the wait list and decided to go for vsnl instead.

    @ Shri­ram: well, i don’t know about going ahead but i am hop­ing they’re just as prompt when i have problems!

    @ bijoy: really? i’m rather pissed off with them with the way they han­dled my con­nec­tion. they didn’t even bother to inform me that a port might get free some­time, or that i could try again in a few months. they sim­ply said they can’t give me a con­nec­tion and that was that!

    @ Prashanth: in 3 weeks? wow. that’s not bad at all!

    @ Sathish: hehe :) i don’t know about that!

    हर्षवर्धन: true. the data card is really basic though i man­aged with it for more than 10 months!

    @ sandeep: yeah, it is! maybe, they’re pulling up their socks. i hope so!

    सुजाता: yeah, i had no prob­lems with my ear­lier air­tel con­nec­tion until they ran out of ports!

    @ Man­asa: thanks!

    Posted by anita | March 31, 2008, 10:19 am
  13. Hello Anita,

    Well i am very new to ban­ga­lore just a place in Baner­getta (i hope the spelling is right) just behind Shop­pers stop .… may be after 2–3 weeks i will apply for my Inter­net con­nec­tiv­ity .… thanks for the info …will con­tact TATA INFOCOM peo­ple to get my connection .….

    Posted by Sushanth Amin | April 1, 2008, 2:37 pm
  14. Con­nected ?? But No posts, hope U r ok.

    Compe and check out my snaps @

    http://www.flickr.com/photos/invisiblechina/

    Posted by Invisible China | April 4, 2008, 2:57 pm
  15. @ sushant: do try air­tel first. i had them for more than a year and never had any prob­lems with my connection.

    @ vinod: i think i spoke too soon :( my con­nec­tion has been dead since last sat­ur­day. yes­ter­day the indi­com guy tried to fix it and couldn’t man­age. so he said he would return. still waiting :)

    Posted by anita | April 11, 2008, 12:27 am

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