Responses

1. Joseph says:
   

   February 3rd, 2010 at 11:15 pm (#)

   Even I had a sim­i­lar expe­ri­ence with make­mytrip. But lucky me, after con­stantly dial­ing their num­ber for 2 days I got hold of some­one who sent me the ticket. I never went back to this site again.

2. Michael Vrlaku says:
   

   February 5th, 2010 at 2:42 am (#)

   I am look­ing to hire a blog­ger to help me with my inter­net mar­ket­ing. I am attempt­ing to cre­ate a large inter­net based mar­ket­ing struc­ture for my branch in Bank of Amer­ica. Through, blogs, list­ings, tweets, and posts. Please email me if you are inter­ested and we can start nego­ti­at­ing.
   I will give com­plete step by step instruc­tions on how and what to write, it will mainly be cut­ting and past­ing and fol­low­ing direc­tion.
   If not inter­ested please refer me to some­one who might be.

3. Sid says:
   

   February 5th, 2010 at 11:05 pm (#)

   Clear­trip is def­i­nitely THE site to go to for any kind of travel. Every­one can learn from them when it comes to intu­itive design and great cus­tomer service.

   For bus book­ings, I always pre­fer KSRTC. Though a govt. run ser­vice, their web­site runs per­fectly and is very con­ve­nient too. And they let you book all kinds of buses and not just Volvos. Have booked so many times with them that I have lost count. Absolutely no trouble.

   Oth­er­wise the best bet would be your local travel agent who gives you a paper ticket. There’s Red­bus also but I haven’t heard much good things about them either.

4. anita says:
   

   February 9th, 2010 at 3:40 pm (#)

   @ joseph: i didn’t have any luck but they are refund­ing the money appar­ently in a few days.

   @ sid: i did finally go through KSRTC — thank­fully no prob­lems! i had a bad expe­ri­ence with Red­bus once — they hadn’t deliv­ered my ticket till the evening I was sup­posed to depart and I had to spend quite a lot of time on the phone try­ing to track my ticket!

5. SP says:
   

   February 10th, 2010 at 1:16 am (#)

   Hey Anita,

   I had a hor­ri­ble hor­ri­ble time with my inter­na­tional travel book­ings from makemytrip.com Their ser­vice is the worst of all. They are not pro­fes­sional at all.

   I had to talk directly to the airlines(British Air­ways) when makemytrip.com said changes to my ite­nary was not pos­si­ble (even though i had paid extra money while book­ing for this option). British Air­ways when i had called asked me not to book through this web­site again.

   what a night­mare it was.….

   Cheers
   SP

6. Benny says:
   

   April 4th, 2010 at 1:02 pm (#)

   Thrice I had a bit­ter expe­ri­ence on the same day with train ticket once and twice with flight tick­ets — after tak­ing money from the cards the site returned error mes­sages.
   After I call them, They said they will refund the money within 7 days.

   Utterly poor service!

7. make my trip says:
   

   May 7th, 2010 at 1:03 pm (#)

   Thats a rare case with Make My Trip, they are rated no one travel agent in India. I have booked with them quite a few times now with­out any issue. I just hope these type of issues dont hap­pen again as it causes a ten­sion and pain to online bookers.

8. Ashok says:
   

   June 17th, 2010 at 2:19 pm (#)

   I have been using their ser­vice for air­lines book­ings for quite sometime.Lately I find their ser­vice qual­ity has really deteriorated.Few days back I made a book­ing with them and my card was charged twice (this hap­pened once ear­lier also,though then I was lucky to get a quick refund). When I made a com­plaint to the com­pany they responded by com­mu­ni­cat­ing a ref.ID num­ber for my complaint.There is nei­ther any fur­ther com­mu­ni­ca­tion from the com­pany nor are they both­ered to reply to my sub­se­quent e-mails.With this kind of unre­spon­sive ser­vice I am now think­ing of using the ser­vices of some other com­pany for future bookings.

9. paramount airways says:
   

   July 23rd, 2010 at 1:01 am (#)

   I have been using MMT ser­vice for years and hardly faced any issue, fin­gers crossed. You may reach thr cus­tomer care to sort this out.

10. yatra.com flights says:
    

    July 27th, 2010 at 1:42 pm (#)

    I am a reg­u­lar online ticket booker and used make my trip, clear­trip and jet air­ways kon­nect for my tick­ets. Ser­vice of all are almost same, its just a rare scenario.

11. kruti says:
    

    March 1st, 2011 at 3:50 pm (#)

    i had the worst expe­ri­ence with mmt. i think they delib­er­ately can­cel the flight book­ing sta­tus via net and then take at least a fortnight’s cycle to redeem the can­cel­la­tion. i faced this dur­ing my book­ing for mum-jaipur flight and the sales exec­u­tive informed me that the prob­lem was from air­lines. After a con­sid­er­able yelling the senior mem­ber of the sales team arranged to rebook the ticket but i got my refund for the already deb­ited amount only a fort­night later. i have decided never to book thru mmt.

12. Sidhartha says:
    

    April 7th, 2011 at 4:07 pm (#)

    Make My trip is the worst site i have ever seen , i booked a ticket for 22nd march from patna ->delhi->Mumbai . But when i reached to Patna air­port, Indigo guys said your ticket is booked on 23 rd march evening . Even i have SMS con­fir­ma­tion on my cell and Email also they have men­tion it was 22nd march . just imag­ine how much i was frus­trated. after that no cus­tomer care guys were answer­ing me . it was pathetic . i was com­ing mum­bai for my Appraisal . This is the worst site i have ever imag­ine . Please please don,t use this.

    Please please don,t use this. Make my trip
    Please please don,t use this. Make my trip

    Please please don,t use this.

13. Go Air says:
    

    July 4th, 2011 at 9:55 pm (#)

    It might hap­pen some times. you can say that it is rare of the rarest case. As far i know MMT has been rated among the top OTA. And if mmt is so bad then why its has been rated among the top??

14. Sunil Manheri says:
    

    November 9th, 2011 at 5:38 pm (#)

    Here is a com­par­i­son on the top travel web­sites in India Tech­Mind­Views :: Top Travel Web­sites Reviewed — Make­mytrip, Yatra, Clear­Trip, Ezeego1 and TravelGuru

15. bus booking says:
    

    February 2nd, 2012 at 11:21 pm (#)

    MMT has done pretty well in recent times, was not aware that they have messed trips of many people.

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