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No cycles please; we’re a star hotel!

March 25th, 2010  |  Published in Cycling, DesiPundit, Sports  |  21 Comments

A few days ago, a cyclist was turned away from the Leela Hotel’s main gate to a side park­ing lot on the road. He was there to attend a con­fer­ence when his “hum­ble” cycle did not pass the “high secu­rity stan­dards” of the hotel. He refused, of course, (even I would!) the secu­rity guard’s sug­ges­tion to park on the side of the road.

You can fol­low the dis­cus­sion here.

This was com­mu­ni­cated to the Leela, but they couldn’t say much except that they can’t take respon­si­bil­ity of two wheel­ers and cycles parked on their premises. And that they have “secu­rity” poli­cies that do not allow two wheeler park­ing. (Check out their Face­book page for their very defen­sive response). How­ever, “secu­rity” is some­thing they don’t offer cars either. The ques­tion is why they haven’t accounted for at least one park­ing space inside for two-wheelers and cycles — surely it can’t be a space issue con­sid­er­ing it hardly takes any space to park 15–20 bikes (or cycles). The space offered cur­rently to two wheel­ers and cyclists is on the side of the road – unse­cured and espe­cially so for a cycle.

Though I hadn’t given it much thought (since I haven’t per­son­ally vis­ited any star hotel on cycle), I real­ized that most star hotels prob­a­bly have the same atti­tude. While cars and large gas guz­zling vehi­cles drive in through their front gate, the hum­ble cycle def­i­nitely won’t pass the “class” test and is made to either enter through a side entrance or has to be left to its own device some­where on the road. Now, if I did hap­pen to cycle up to such a hotel, there is no way I would leave my pre­cious cycle unat­tended by the roadside!

I seri­ously hope the Leela at least looks into this issue. Rajesh Nair, one of the co-founders of TFN and a pas­sion­ate biker, has been in con­ver­sa­tion with the hotel, which has said it will look into the matter.

Mean­while, Rajesh Kalra has blogged in the TOI about this episode and also about another one where 2 politi­cians cycled into the Vid­han Soudha and were ini­tially not allowed because they did not know where to stick a VIP sticker on the cycle! But later, they did real­ize their folly and resolved the issue. How­ever, whether the Leela will seri­ously look at this as a gen­uine con­cern remains to be seen.

He writes: “Hotels are try­ing hard to project them­selves as respon­si­ble cor­po­rates and spend huge amounts to let the world know about their green cre­den­tials. If they were to just get out of their inflex­i­ble mind­set, they’d realise that there is a lot more good­will to be earned, and ear­mark­ing far less space for park­ing would make finan­cial sense too.”

In fact, I’m won­der­ing if there are any star or high end hotels in Ban­ga­lore will actu­ally wake up now and install bike stands in their premises to cater to any­one who decides one Sun­day morn­ing to ride up to their brunch. And this very much pos­si­ble as the cycling com­mu­nity in Ban­ga­lore con­tin­ues to grow. They will have to sit up and pay heed soon.

Rajesh also men­tions that the Ramada in Ban­ga­lore allowed him to not only take the cycle inside, but also to his room. Are there any other hotels which are bike and cycle friendly? If you have any per­sonal expe­ri­ence, do leave a com­ment. Kan­ishka Lahiri, another reg­u­lar biker com­mented that the Taj West End allowed him. The Taj on MG Road how­ever doesn’t have 2 wheeler park­ing either and I sup­pose this will also apply to cycles.

Mean­while, my hunt is on for any star hotels with more “envi­ron­men­tal” and “green” poli­cies and atti­tudes. If you know of any, please do let me know so I can com­pile a list.

As of now, this is how it looks:
BIKER/CYCLIST UNFRIENDLY
– Leela Kempin­ski, Old Air­port Road
– Taj, MG Road

BIKER/CYCLIST FRIENDLY
– Taj West End
– Ramada
– Ashoka Hotel — GoGreen Rao has posted about this say­ing he informed the hotel and orga­niz­ers in advance and they organ­ised park­ing for him! Photo here.
– The Chancery Pavil­ion, Res­i­dency Road (Accord­ing to GoGreen Rao, this has been tested by group mem­ber Shilpa who recently attended a con­fer­ence and was sur­prised to see park­ing avail­able for cycles)
– ITC Gar­de­nia — I had vis­ited the hotel last week and checked with them about cycle park­ing. Appar­ently, no one has made such a request so far! But they have two-wheeler park­ing inside in the base­ment and the lady I talked to said it should not be a prob­lem if some­one came on a cycle.

Is any­one aware of hotels like Oberoi, ITC Sher­a­ton, Ashoka and the Park? Please do leave me a com­ment so I can update.

ADDENDUM: In view of this inci­dent, this month’s crit­i­cal mass ride on Sat­ur­day, March 27, is from the Ban­ga­lore Press Club to Leela Palace:
Do join in!

Sandip B has some pic­tures from the ride. Check out the ones where they are loung­ing in front of the green patch — the group weren’t allowed in — not supris­ing con­sid­er­ing their stand!

Responses

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  1. Shalz says:

    March 26th, 2010 at 12:10 am (#)

    hey anita,
    its so good to see you still so active on blogs and all your activ­i­ties. i am not sure if you remem­ber, i started my blog after read­ing yours. it was a long back. i am guilty of not hav­ing been regular.

    As for the dis­cus­sion, i doubt if there are any 5 stars allow­ing cyclists or for that mat­ter bik­ers to be allowed in their premises. Atleast none id Dlehi would.

    i wish the world around us was not so pseudo.…

  2. Neeraj says:

    March 26th, 2010 at 4:09 am (#)

    There are some things in life that you just don’t do… like ride your bicy­cle to a 5-star hotel. It’s not about right or wrong. There are many other things that are wrong with the world — but that’s just the way it is.

  3. Sameer says:

    March 26th, 2010 at 7:33 am (#)

    @Neeraj The first thing you do not do is decide for every­one! If I ride a cycle as my pri­mary mode of trans­porta­tion, why should I not visit 5 star hotels, darshi­nis or wher­ever it is that I need to go to on one ?

    Ah, the unstated “obvi­ous” is that folks who ride cycles don’t do stuff at 5 stars. Well, thats changed, at least here in Ban­ga­lore, and we need to make that obvious.

    - Sameer

  4. Kosha says:

    March 26th, 2010 at 10:25 am (#)

    Thanks Anita for shar­ing this information!

    These star hotels seri­ously need to change their atti­tudes.. and should be showed that the world is chang­ing, and they need to change too!!!

  5. Phoenix says:

    March 26th, 2010 at 11:06 am (#)

    These 5-star hotels are pri­vate prop­er­ties. It is their wish whether they want to allow cycles in or not. That’s all that mat­ters. You have as much right to coerce them to fit cycles into their hotels as they do to ask you to change the paint on your walls.

    That being said, the biker friendly/unfriendly list at the bot­tom is a step in the right direc­tion. If enough of these hotels guests want to lug around their bikes, maybe the hotels will change to acco­mo­date the major­ity of their guests’ pref­er­ences. At the same time, it is totally their wish to not have bicy­cles being lugged around their hotel lobby leav­ing tracks, or ruin­ing their lifts and tak­ing up space for other guests, or being acci­den­tally rammed by one of the ‘gas-guzzling’ vehi­cles in their driveways.

    It is not always just about class, but plain com­mon sense. It’s not like cars are parked promi­nently right front of a hotel entrance. They also are usu­ally parked under­ground, or round the back. Fur­ther­more, there actu­ally might be some­thing to the secu­rity issue — there are tons of cases of thieves on bikes going around snatch­ing purses and chains — how many car dri­vers have the abil­ity to snatch a purse and make a quick get­away? Or con­duct an acid attack? And a hotel would a prime loca­tion for such thieves. Look up your statistics.

  6. Sameer says:

    March 26th, 2010 at 11:24 am (#)

    @Phoenix They busi­nesses and need to send out the right mes­sage, esp to cus­tomers. Its not about what they’re legally needed to, but what they should, and we’re try­ing to get them to see that.

    Cycles in lob­bies ? Nopes, just a park­ing lot inside their cam­pus, a-la cars, is all one seeks.

    Chain snatch­ers on bikes. Well :) So ppl should not be allowed to walk in either (cause many do snatch chains and — good­ness — run!) And no loos — cause the men might aim badly and screw up the walls. Sorry about the sar­casm — the point is that they’re turn­ing away peo­ple who have a per­fectly valid rea­son to be in there for a rea­son thats not really more or less jus­ti­fi­able on eco­nomic, safety, space, envi­ron­men­tal or any other grounds as com­pared to an automobile.

  7. Sunil Deepak says:

    March 26th, 2010 at 6:07 pm (#)

    When more man­agers, pro­fes­sion­als, activists, and edu­cated per­sons (prefer­ably rich or at least bet­ter off)will ride bicy­cles, I bet 5 star hotels will change atti­tudes, not to ordi­nary ghisa-pita old cycles but to the chic, costly look­ing moun­tain bikes. It is all about keep­ing your pay­ing clients happy!

  8. Pooja Pillai says:

    March 26th, 2010 at 7:24 pm (#)

    I know that the Grand Hyatt in Mum­bai does allow cycles inside. My friend once cycled over and parked on the premises with­out any hitches.

  9. Shrinidhi Hande says:

    March 26th, 2010 at 10:17 pm (#)

    Inter­est­ing but equally seri­ous post. Not a right pol­icy for Leela…

  10. Indian blogposts on Women Empowerment, Childhood memories and more.. says:

    March 27th, 2010 at 6:16 pm (#)

    […] : Anita Bora What : No cycles please; we’re a star hotel! Spicy : Do you think is it wrong to go on a cycle to a Five Star hotel? What do you think? Anita […]

  11. The Survivor says:

    March 27th, 2010 at 11:23 pm (#)

    I guess they were clue­less on what to do prob­a­bly coz it was the first time some­one arrived to their five star hotel on a cycle. On top of that they did not had any cycle stands :)

  12. The Survivor says:

    March 27th, 2010 at 11:25 pm (#)

    BTW, its a nice pic­ture on the header

  13. lavina says:

    March 29th, 2010 at 9:15 pm (#)

    what would be inter­est­ing to see is what they would do if a for­eign guest did the same!

  14. lavina says:

    March 29th, 2010 at 9:15 pm (#)

    what would be inter­est­ing to see is what they would do if a for­eign guest did the same!

  15. pravin nair says:

    March 30th, 2010 at 3:40 am (#)

    I guess there’s nht­ing snooty about the hotel’s attitude.

    it is simple:

    we do not go dressed in shorts to for­mal din­ners, do we?
    we do not go to to inter­viewsd wear­ing chap­pals, do we?
    wI mean my point is we know the norms/policies, so there is no point get­ting unduly excited..tomorrow some­one might want to come in a tonga n want it parked( a tonga doesn’t take much space, btw) doesn’t mean leela or any hotel should be allow­ing that..

    Like some­one above rightly said, its a pri­vate prop­erty n its their pre­rog­a­tive to decide..

    it =s just like cer­tain clubs/discos dont allow peo­ple dressed traditionally..

    so, we got to go with the flow..I mean why be a rebel when there is no point int it?

  16. Nparry says:

    April 6th, 2010 at 2:45 am (#)

    What was achieved in pok­ing at these issues? Seems like a bunch of mis­guided do-gooders who want lots of photo-ops every­where. What are they try­ing to prove by tak­ing a bike into a hotel?

  17. anita says:

    April 6th, 2010 at 10:36 am (#)

    @ shalz: good to see you back! yes, will be a good sign if we can at least see some of the star hotels revisit their policies!

    @ neeraj: and you obvi­ously don’t cycle :0)

    @ kosha: agreed! at least they need to start thinking!

    @ phoenix: they may be pri­vate prop­er­ties but their cus­tomers are peo­ple — you and me. and finally, if some­one is bring­ing it up, then it’s obvi­ously because they have faced an issue as a “cus­tomer”. and no, i don’t buy this bit at all: “At the same time, it is totally their wish to not have bicy­cles being lugged around their hotel lobby leav­ing tracks, or ruin­ing their lifts and tak­ing up space for other guests, or being acci­den­tally rammed by one of the ‘gas-guzzling’ vehi­cles in their dri­ve­ways.” — we’re not talk­ing about lug­ging it around the lobby, but ask­ing for a rea­son­able space to leave the cycle while using the ser­vices in the hotel (and not on the roadside).

    @ sunil deepak: it’s def­i­nitely a start and they will have to wake up some­time soon!

    @ pooja pil­lai: that’s good to know!

    @ srinidhi: not just the leela, a lot of star hotels behave the same way!

    @ The Sur­vivor: they were def­i­nitely clue­less! and thanks :-)

    @ lav­ina: if a for­eign con­tin­gent cycled up and want to go for their brunch, i am sure they will bend the rules :0-)

    @ pravin: i don’t buy any of your points :-) i think we will con­tinue to rebel against dated poli­cies because the time has come change. and it’s sure to change — just a mat­ter of time!

    @ nparry: thus spake some­one who has obvi­ously never cycled any­where :0)

  18. Ravi says:

    June 4th, 2010 at 11:04 am (#)

    OMG.. you guys seri­ously lack some job!

  19. GoGreen Rao says:

    July 2nd, 2010 at 3:46 pm (#)

    D/Anita
    Nice to read u’r blog.. I am a CIO @ my place and receive many IT related invites and all of them would be in star hotels. Most of them i would not be attend­ing but very impor­tant ones i attend, i make a point to take my Cycle along. I even wear my GoGreen T-shirt so as to make peo­ple under­stand our ini­tia­tive of Going Green. (Believe me,most of the crowd would be star­ing @ me & my out fit)

    I got my Cycle park­ing in many of the star hotels but later I real­ized that Cycling park­ing was reserved to me because of my des­ig­na­tion :( how­ever I make a point to meet the top peo­ple of these hotels and edu­cate them about our GoGreen Ini­tia­tive and how they can be part of our ini­tia­tive by just arrang­ing Cycles..

    Very soon we will over come all these hur­dles, its a mat­ter of time.

    “GoGreen for a bet­ter tomor­row GoCy­cling“
    http://www.GoGreenGoCycling.org

    GGR

  20. Sunand says:

    May 13th, 2011 at 1:57 am (#)

    Last decem­ber I went to Leela palace Old A/P Road and there was a work­shop on Cycles hap­pen­ing at the base­ment , I even took a ride on some mod­els to check them out , with in the hotel base­ment … But this is news to me that they are not cycle friendly … And i for sure dont like this

  21. GoGreen Rao says:

    May 13th, 2011 at 7:59 am (#)

    Hay Sunand & Oth­ers on this Blog !!

    I missed u all to update about Leela Place Biker friendly, I have turned off few sem­i­nar say­ing they need to arrange Sep­a­rate bike park­ing else would not be attend­ing. Finally we had a NVida’s Prod­uct launch last 2 months back & their top most guys were know to me hence took an oppor­tu­nity to insist to install & make per­ma­nent Cycle park­ing area. @ the same Leela palace. On the event day, the lobby man­ager was wait­ing to receive me on the cycle and ensured to escort me till the park­ing area which is fixed on the 2nd entrance. I really felt very happy.. See the same post­ing on our site…
    http://www.gogreengocycling.org/blr/bfp

    Need to put in more time to talk to other Hotels and malls :)

    GoGreen 4 a bet­ter tomor­row GoCy­cling
    http://www.GoGreenGoCycling.org

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This web­site is main­tained by Anita Bora. If you want to know more, there’s a detailed page here. You’re wel­come to leave a com­ment. For any other queries, you can get in touch with me on anitabora5 at red­iff­mail dot com. I started blog­ging way back in 2001 and this blog doc­u­ments my trav­els and tra­vails through the years.

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