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Any Reliance users?

May 7th, 2004  |  Published in Tech  |  41 Comments

I checked out the Reliance wire­free set for Inter­net con­nec­tiv­ity. The con­nec­tion was really slow, but the guy at the gallery said this was rare and they usu­ally get good speeds. The set costs 1000 bucks, the data cable costs 1200 bucks, and acti­va­tion is for 800 bucks. And then you get onto a monthly plan rang­ing from a min­i­mum of 500 bucks upwards. The other option is to con­nect using my Reliance phone, via a data cable which costs around 3000 bucks.

Does any­one have any expe­ri­ence using Reliance? Before I go in for the con­nec­tion (seems to be the sim­plest to get at this point), any inputs regard­ing their con­nec­tiv­ity speed and ser­vice will help.

Responses

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  1. Prasant says:

    May 7th, 2004 at 6:17 pm (#)

    Well, I do use the Reliance phone to get con­nected, using its Sam­sung N-191 handset.

    The speed is good, espe­cially at night, and I have been busy down­load­ing Nir­vana and Pearl Jam from Kazaa..sometimes get­ting down­load speeds of upto 45 kbp/s. How­ever, there are phases when it’s hard for me to even open my mail­box, which the Cus­tomer Care guy says is due to some ‘soft­ware upda­tion’. They must be updat­ing the soft­ware pretty often.

    I have also noticed that their Sam­sung phones pro­vide bet­ter speeds than the LG handsets.

    Do make sure how­ever, that you buy an orig­i­nal data cable, coz it allows you to charge the phone even as you surf, so tech­ni­cally you can surf as if it were an ‘Always On’ connection.

    The down­side is that it costs you Rs.24 an hour, and if you are a heavy user (No..not mak­ing fun of fat peo­ple), you can run up high bills.

  2. CC says:

    May 7th, 2004 at 9:47 pm (#)

    Hey first time here. Well I never knew that Reliance had that option of surf­ing the net w/o Reliance mobiles. But I think buy­ing a reliance phone and then surf­ing through it will be quite costly..just guessing.

    But I am sure that Reliance does pro­vide fast con­nec­tiv­ity and good speed as well, which will depend on how you intend to use the inter­net. I have heard that Reliance pro­vides upton 20 KBps in cal­cutta here, but the speed may vary from region to region as sug­gested by prasant.

    I read your last post regd other broad­band con­nec­tions from Non-reliance com­pa­nies. You must be hav­ing dif­fi­cul­ties regd those com­pa­nies. Why dont you drop in their office and give them a blast­ing, which will sure help your cause.

    You know the best, and I hope you will take the most appro­pri­ate decision:)

  3. adi says:

    May 7th, 2004 at 11:50 pm (#)

    i have a reliance phn… but dont use it to con­nect to the net … though i have some friends who do .. willl get bak to you on this tmrw

  4. jay menon says:

    May 8th, 2004 at 10:48 am (#)

    heard tht they pro­vide poor ser­vice, so think before u leep

  5. rony says:

    May 8th, 2004 at 9:41 pm (#)

    hi anita,

    just typ­ing a few words… if u are the girl with the cat then u r damn sweet look­ing girl…

    bye

    rony

  6. puneet says:

    May 9th, 2004 at 3:33 pm (#)

    i would sug­gest Hath­way coz i been using that get around 128kbps 810 per month… unlim­ited down­load.… thatz what they pro­vide in mum­bai… must be same in other city too

    if u think­ing about hath­way… be sure not to take .. those .. pack­age in those have data trans­fer limit.. like 300,500 MB etc etc coz its use­less for peo­ple who like down­load stuff … etc etc or use inter­net much.…

    —

    also i use orange GPRS .. its speed is like snail.. 20-22kbps.…but okie.. for..its more like “on the move” kinda… they charge around 499 inorder to con­nect to lap­top or comp.

  7. Ritu Harish says:

    May 10th, 2004 at 10:03 am (#)

    Hi Anita

    You do not have a tag­board so I am going to use this sec­tion to com­mu­ni­cate with you. Came to your blog via Ranjan’s. Inter­est­ing stuff here. Albeit the rea­son I am writ­ing is very different.

    I am the Edi­tor of a mag­a­zine called XyNa­tions, pub­lished from Hyder­abad. We are a monthly and only pub­lish con­tri­bu­tions by gen­er­ous folk, who like to voice their opin­ions etc. Ours is the plat­form that one could use like a blog for exam­ple, write what one feels about, and we pub­lish it.

    So this is an invi­ta­tion for you to join us as a XyWriter. The perks of doing so will be clar­i­fied once you agree in prin­ci­ple. Visit our web­site, http://www.admartindia.com, for more details.

    I also immensely liked your point­ers on Ker­ala and would like to pub­lish it in our forth­com­ing issue. Ofcourse, your per­mis­sion to do so will be imper­a­tive as we do not believe in plagarising.

    Hope to hear from you soon.

    Ritu

  8. Arun says:

    May 10th, 2004 at 12:44 pm (#)

    One of friends who was using it was telling that it is hor­ri­bly slow most of the time.. and used to run up huge bills because of that..

  9. Mehak says:

    May 10th, 2004 at 2:33 pm (#)

    hey anita ..i’ve been using a reliance cell..but dont use it for net.…so dont have much of an idea…though i’ve heard dat speedz pretty gud..

  10. Anita says:

    May 10th, 2004 at 3:59 pm (#)

    Pras­ant: What they have on offer is an LG set. Also, the data cable is sup­plied by them, so I am hop­ing it is a gen­uine one! 24 bucks seems expen­sive yes. It’s much more you’d pay in a cyber cafe. Unfor­tu­nately, I have not been able to locate any­one else who sup­plies broad­band in my area.

    CC: I would love to do that. But does any­one have that much time? :) And besides that might not help too much either!

    Jay: There­fore, the post ask­ing for sug­ges­tions. Unfor­tu­nately, I am not hav­ing much luck with broad­band providers either!

    Rony: No comments :-!

    Puneet: Did try Hath­way, but no luck.

    Ritu: Can you send me the details by email? anitab­ora 5 at red­iff­mail . com

    Arun: That’s what I am scared of!

    Mehak: Yes, you can actu­ally con­nect depend­ing upon the cell­phone you are using. But it is on the expen­sive side.

  11. Twilight Fairy says:

    May 12th, 2004 at 3:32 pm (#)

    Have heard that reliance inter­net speed is good and that too from some­one in ban­ga­lore.. in the heb­bal area.

    So have you set­tled down more or less? what abt kit-kit ur cat? That was the name if I am nt wrong.. :P

  12. Rhea says:

    May 12th, 2004 at 4:43 pm (#)

    Dear anita,

    More often than not the con­nec­tion is bad. My friend is expe­ri­enc­ing the same trou­ble. The charges for the authen­tic soft­ware and cable are too high and this has lead to a lot of pirated prod­ucts appear­ing in the mar­ket all of which seem to be giv­ing the same speed as the real thing. The fun­ni­est part is If you take a phone for the Rs 500 p.m. scheme you need to pay (YES PAY!) reliance Rs 3000 to dis­con­nect. Else they will keep billing you. Never in my life have i paid to dis­con­tinue a ser­vice. Appar­ently now i have to :-(

  13. Ashu says:

    May 12th, 2004 at 6:33 pm (#)

    Hey there,

    hows ban­ga­lore been treat­ing you?

    Reliance appar­ently has good con­nec­tiv­ity and speeds… more photo jour­nal­ists tend to use them at match venues to mail snaps… And not one of them has com­plained… don’t really know about the costs though…

    check out the new blogger :)

  14. :::LL::: says:

    May 13th, 2004 at 1:48 pm (#)

    Anita, going by your last 3–4 posts, you seem to be hav­ing a real tough time get­ting “connected”.…

    Hope Lady Luck con­nects you soon…

    Take Care

  15. IndianMale says:

    May 14th, 2004 at 11:07 am (#)

    My experiecne with the same is bad. The speed is like any other dial-up.

  16. Mo says:

    May 14th, 2004 at 5:28 pm (#)

    The great indian cable and DSL scene sucks!. period.

  17. Nilesh says:

    May 14th, 2004 at 6:02 pm (#)

    Anita,

    When I landed in Ban­ga­lore, I was in the same sit­u­a­tion as you were. I eval­u­ated all of these ISPs and finally ended up get­ting a 64 kbps shared LAN con­nec­tion from the local ser­vice provider. It was pretty decent — 900 per month for unlim­ited down­loads. Down­loads used to touch 10–12 kilo­bytes per sec­ond at times. The provider did a pretty good job with the ser­vice. P2P soft­ware worked well.

  18. Danto says:

    May 16th, 2004 at 2:23 am (#)

    after my

    http://dantonews.blogspot.com/

    and

    http://danto.rediffblogs.com

    blogs, I have also started:

    http://belasia.blogspot.com/

    and

    http://dantospoof.blogspot.com/

    Check them out some­times, Anita.

  19. Anita says:

    May 18th, 2004 at 3:32 pm (#)

    Nilesh: Thanks. I shall ask my cable guy and see if he pro­vides cable Internet.

    Danto: You’ve been really busy, haven’t you?!

  20. Pallavi says:

    May 19th, 2004 at 1:43 pm (#)

    us plan­ning to take a reliance conn too next month… how is it going for you ..

  21. dipesh says:

    May 27th, 2004 at 1:17 pm (#)

    hi,

    i have reliance sam­sung n191 mobile with data cabel. i want sam­sung n 191 mobile software.where can i found it??? plz help me

  22. Tialk says:

    May 27th, 2004 at 7:27 pm (#)

    i can’t get one thing the reliance guys are say­ing that R-connect(internet ser­vice) is free upto 30th june.if it costs 24 Rs/hr now ‚what does that mean.moreover it is writ­ten in there pam­plet ‚after that period it cost rs 1.00 per minute,means Rs 60/hr.what the hell is going on please some­body help me.

  23. paresh says:

    March 31st, 2005 at 9:48 pm (#)

    hello friends

    i need ur help .i just want to know that can i get the user’s details like adress and the tele­phone no if i know her reliance no.if yes than how?

    plz send me the details on my email id it ‘s pareshjm@rediffmail.com

  24. Rajesh babu says:

    May 9th, 2005 at 6:32 pm (#)

    is any body is using reliance phone for data trans­fer­ing ?. i meen direct phone to phone data transfer ?

    if so please do contact.…

  25. bhasker sen says:

    May 14th, 2005 at 11:35 am (#)

    Hi,

    I have a reliance mobile,Nokia 2280 i use inter­net in my office with this but i have lost its software,my prob­lem is that i use inter­net in my home so pl. pro­vide me a soft­ware to install it in my home PC.

    my e-mail id is bhasker.sen@rediffmail.com

    Thanks

    BR// Bhasker Sen

  26. ***SRI*** says:

    May 26th, 2005 at 10:09 am (#)

    Reliance R-connect is worst !!.…i am not even able to open my yahoo mail inbox…guyz pls help me..what could be the reason..i am at gurgaon!!

  27. v p dubey says:

    June 12th, 2005 at 2:29 pm (#)

    Hi,

    I have a reliance mobile,Nokia 2280 i use inter­net in my office with this but i have lost its software,my prob­lem is that i use inter­net in my home so pl. pro­vide me a soft­ware to install it in my home PC

  28. Pawan Kumar says:

    July 2nd, 2005 at 7:20 pm (#)

    Hi,

    I have a reliance mobile,Nokia 2280 with data / inter­net cable. Can you pro­vide me a soft­ware to install it in my PC.

    Thanks

    Pawan Kumar

  29. rajiv says:

    August 10th, 2005 at 1:48 pm (#)

    sir

    i met a friend in delhi.he has given me his no. Now the prob­lem is that he has lost his mobile. so when i called nobody there to attend that call. sO I NEED his res­i­den­tial address.His no is 9350217207. Kindly send me his res­i­den­tial address.
    rajiv

  30. vivek says:

    August 21st, 2005 at 2:19 pm (#)

    hi friends
    i have been using reliance inter­net from past 1yr it works excel­lent, from past 5 yrs i have been using bsnl pstn dialup, its so slow i used to hardly ablt to open web­site or browze, but from the time i have used reliance mobile lgrd2030 it works excel­lent.
    ear­lier it used to be expen­sive but now days its very much afford­able with free­dom 650 plan the total bill is just 650+tax.
    so friends i sug­gest to go to reliance and see the dif­fer­nce in access­ing inter­net.
    in india only back­bone which can sup­port high speed interet is Reliance.
    Any more quar­ies can con­tact me.
    bye
    vivek

  31. Karan says:

    September 1st, 2005 at 12:01 am (#)

    Hi,
    Im using Sam­sung N-191 for my inter­net con­nec­tion through usb cable. The down­load speed is max 15kbs for me while the con­nec­tion itself is 230.40kbs!!!! why am i get­ting so slow speed??? how can i get the actu­all speed???? is there any program????

  32. Aniruddha Biswas says:

    September 10th, 2005 at 8:00 pm (#)

    Reliance con­nec­tion is gen­er­ally very good. But near about from 1 month in the evening time the band­width speed is very very poor. I have cyber cafe. so i am fac­ing so many prob­lems. the evening time is very essen­tial for my busi­ness. the cus­tomer is not sat­is­fied. i informed reliance info­com. then informed me that this kind of prob­lem will con­tinue upto 17th september.

  33. Vijay Singh says:

    September 10th, 2005 at 8:46 pm (#)

    Hi,
    I am using reliance mobile to con­nect inter­net for last 2 month. but i have never get high speed. it speed too slow. on call­ing cus­tomer care, they say that this prob­lem is tem­po­rary and will solve soon. i am wait­ing to solve the prob­lem but i am really dis­ap­pointed from this. formely i used to con­nect through BSNL GPRS that was some what ok . i had heard that Reliance speed is too good, so i switch to Reliance. but till today it is not on my expec­ta­tion. i have taken Free­dom Plan of reliance for net con­nec­tion. but till today it has not return real value for my money. i hardly get 2 to 3 megabit in a hour. you peo­ple can think that where my money is going.

    Vijay

  34. Anu Joy says:

    September 18th, 2005 at 9:42 pm (#)

    I’ve been using Reliance R con­nect for the past 6 months for access­ing my company’s cor­po­rate net­work and for nor­mal inter­net brows­ing. The speeds are very good com­pared to a dial up con­nec­tion. You can never com­pare this con­nec­tion with a broad­band but this one gives you true mobil­ity! Though I have a sify 256Kbps con­nec­tion at home, most of the time I find some trou­ble or other with it. The local sify cable guy has con­vinced me that cus­tomer is not the king in his area!(he is!)

    I stay in Mum­bai. The speed is very good at night and not so bad dur­ing the day. I’ve used R con­nect at air­ports, at home back in Ker­ala, in Ban­ga­lore dur­ing busi­ness trips — the expe­ri­ence were not that bad.

    The set I use is an LG 2030 mobile phone, data cable, a dell lap­top and a human being(me)!

  35. Vijay Shinde says:

    September 30th, 2005 at 11:17 pm (#)

    I com­plain in BPL gallery also from my pre­paid account money is deduct­ing it self

    Last month 8 august bal­ance was rupees 700. When i gone abroad mobile Simm taken out and put another coun­try Simm in my mobile. I come on 9th Sept Mum­bai inter­na­tional air­port morn­ing 4 o’clock. Try to give call to my home. Not able to give a call because my 1 year pre­paid account was expired on 1St Sept it self. I check bal­ance by *100# it was show­ing only Rs 248 only I shocked, I called from another mobile to helpdesk 555 no I talked some girl/lady. She told they don’t any record for pre­paid call user data. Then call again next call cen­ter same story they repeat­ing. Then went BPL gallery

    That guy told they give me answer with in 48 hours. But no one gave me reply or call from BPL. I was call­ing every day call cen­ter. They repeated same story no track­ing of pre­paid account his­tory. I got SMS mes­sage a yes­ter­day my grace period is expir­ing. dear sub u have exceeded valid­ity on your mots card acti­vate today by recharg­ing with Rs425 & get Rs 425 talk time + Rs 425 worth of SMS(local +National). Again I checked bal­ance it was show­ing Rs 232.69.

    I talked to 555 with Mehul Desai on 14th Sept he me told I will get answer with 48 hours.

    I went BPL gallery at Vashi N. Mum­bai, I again logged com­plain. There also I expe­ri­enced with in 20–25 minute it deducted from my pre pre­paid account. When try to recharge my new refill voucher.

    Thanks

    Vijay Shinde 9821502090 or 9870105038

  36. Manpreet says:

    October 6th, 2005 at 6:25 pm (#)

    Reliance is ter­ri­ble! Just got a con­nec­tion in Mum­bai after 4 weeks of com­plete pain. Now I get speeds of just about 3-5kbps (=> down­load speeds of 500 bytes/sec!!). Cus­tomer care keeps telling me they know of the prob­lem and keep set­ting a new date for its solu­tion. I was first told 26 Sep, then 28 Sep, then 3 Oct, then 5 Oct. After see­ing this site I see this prob­lem has been going on for a while. Should have done my homework!

    Can any­one sug­gest a decent broad­band provider in Mum­bai? Was think­ing of Hath­way. Had an excel­lent expe­ri­ence with Air­tel Broad­band in Gur­gaon and Ban­ga­lore but am ter­ri­bly sad to hear they don’t oper­ate in Mumbai.

  37. Nasim says:

    October 23rd, 2005 at 8:48 am (#)

    Hello, Any­body out there using broad­band ser­vice in Trichur Dis­trict, near Pazhuvil? Do you know any ser­vice providers in that area? I am look­ing for a min­i­mum 150KBps and want to be online for more than 10 hours every­day. Your input in highly appre­ci­ated. Thanks and regards
    Nasim

  38. ashra says:

    November 18th, 2005 at 9:09 pm (#)

    how can i share reliance conec­tion dirct to swith
    now i am using dialup shered from sys­tem then using
    any­body know abt direct shar­ing through hub or switch for reliance intre net conection

  39. deeraj says:

    December 26th, 2005 at 7:26 pm (#)

    worst expe­ri­ence with rcon­nect. My expe­ri­ences are here: http://reliance-case.blogspot.com/

    i would sug­gest my ene­mies to use rcon­nect so that they will get heart attack and die very soon.

  40. narender says:

    January 8th, 2006 at 9:57 pm (#)

    hello sir how can i see the adress of a reliance phone no.

  41. alekh kumar pandey says:

    January 31st, 2006 at 1:07 am (#)

    when i do open my r world then a mes­sage dis­play that r world not ready. my set is lg rd 2030. so please advise me how i come out this problem.thanks and regards

    aalekh

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