Why is this so hard, I am thinking?

It should be as easy as walking in to the vendor, getting the information and then the connection.

But if life was that easy, this wouldn’t be India, would it?!

So here I am, still struggling to find a broadband connection at home, after Airtel cancelled my line because they didn’t have a port in the new apartment I shifted to recently. I’ve posted about my experience with them here.

I thought I would try and get the Reliance Data and Voice Modem, but after 4 visits to their Webworld, this is what happened yesterday.

Needless to say, I am mostly speechless about how difficult a simple thing can turn out to be! And it’s their smug and ‘we-don’t-need-you’ attitude that really bothers me. Even if I can pay cash now, I don’t want to go back to that place. Ever again.

Next is BSNL, and let’s see what happens there.